Agile CRM vs Zoho

Agile CRM vs Zoho

September 24, 2019

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Bottom line: Which one is better?

Bottom line: Agile CRM is better.

Agile CRM is a better program management in this review of Agile CRM vs Zoho as it has sophisticated marketing automation and powerful email and web analytics. It lets you communicate with social media profiles of contacts in a single page directly from CRM.

Agile CRM vs Zoho: FEATURES

Agile CRM is a CRM program that comprises of sales, marketing and service features for the user to manage complete customer journey while providing you with an all-round view of all your customers’ experience. It has features like contact and pipeline management, lead scoring and tracking, project management, help desk tools and market automation. It also allows the user to create tickets that allow you to track customer issues and resolve them in a timely manner. Agile CRM has an online calendar that functionality for scheduling automation and notifications. The calendar allows you to set schedules as well as assign dates for meetings, deadlines and follow-ups. It is an affordable solution and suitable for companies of all sizes.

Zoho Sites is a website builder that allows users to create attractive websites in a few minutes. This is done by the use of an intuitive drag-and-drop tool that doesn’t require any experience as it is easy to use. It also allows you to create your own website for free and acquire free hosting. Zoho also offers amazing features that include blogging, a custom domain, 1 GB storage, an ad-free website and SSL hosting.

Bottom line: Agile CRM is better.


Agile CRM is as cloud-based customer relationship management (CRM) program suitable for small and medium businesses. It has the contact management module that allows users to record and access customer data like contact information, interaction records, social-media accounts and lead scores. It provides email integration for its users to sync data with email services like Gmail, MS Exchange and Office 365 and IMAP services.

Zoho is a simplified and free website builder that allows users to build up to par detailed websites within few minutes. The drag-and-drop feature makes this website builder a simple tool to use. It has attractive responsive themes users can choose from and can be customized easily according to your need. The ecommerce feature of Zoho lacks several elements like email receipt customization, checkout system and many more. The customization feature of Zoho enables the user to create an attractive website of his choice. It has the personalization options which are well organized into forms, elements, apps as well as commerce Tabs which the user can easily access.

Bottom line: Agile CRM is better.


The marketing automation tools allow users to create marketing workflows with a drag-and-drop interface. It also allows users to send automatic reminders based on time and contact options. The task management feature allows users to drag-and-drop tasks in lists, sort tasks and add notes and update task status.

Zoho website builder is designed to suit all types of users but it best suits small and mid-sized retail businesses that are willingly to display the product suits online. In addition, it has attractive slideshows and multimedia support that help the users to attract guests with visual podcasts, modern libraries as well as demos. It allows online sales with several e-commerce tools and there is communication is viable as customers are allowed to comment and review the products. It also has social network integration.

Bottom line: the two programs have the same collaboration features.

Agile CRM vs Zoho: PRICING

Agile CRM provides its users with free trial and a free plan. Premium plans include Starter that retails at $14.99 per month, Regular that goes for $49.99 per month and Enterprise that costs $79.99 per month.

Zoho has a free plan that has 5 pages, 500 MB storage, 3 GB Bandwidth/month, 2 forms, 10 MB Max file size, favicon, mobile optimized, header and footer code and automatic sitemap. The essential plan costs $7 per site per month or $5 per site per month (billed annually) and has 25 pages and 1 GB storage.

Bottom line: Zoho is better.


In this review, when we compare Agile CRM and Zoho, Agile CRM is better as it has better features.

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