ISO 9000 vs Six Sigma

September 27, 2019
                         

Bottom line: Which one is better?

Bottom line: ISO 9000 is better.

When we compare ISO 9000 vs Six Sigma in this review, ISO 9000 is better because it is a shell of requirements used to develop the whole business quality management system and uses the 7-part design process of ISO 9000.

ISO 9000 vs Six Sigma: FEATURES

ISO 9000 is a series of quality management standards aimed at reducing first time failure, minimize the costs of customer claims, get things right at the start of task, improve service to the clients and maximize competitiveness while maintaining contracts with existing clients. It was established to set challenging goals, model organizational values, establish trust, equip and empower employees, recognize employee contributions and learn more about leadership. It contains the following standards:

  • ISO 9001:2015: Quality Management Systems- Requirements
  • ISO 9000:2015: Quality Management Systems _ Fundamentals and Vocabulary
  • ISO 9004:2018: Quality Management _ Quality of an Organization _ Guidance to Achieve Sustained Success
  • ISO 19011:2018: Guidelines for Auditing Management Systems.

Six sigma on the other hand allow employees to learn at various levels designated by the color-coded belts which are in ascending order of White belt, Yellow Belt, Green Belt, Black Belt and Master Black Belt. You need to at least reach the Black belt level for you to lead Six Sigma project. It aims on a data-driven examination of a process that identifies and eliminates defects with no more than 3.4 defects per one million opportunities. Certified personnel can apply the tools and techniques of six Sigma with the focus of improving customer and employee satisfaction and improve the overall bottom line

Bottom line: ISO 9000 is better.

ISO 9000 vs Six Sigma: WORK MANAGEMENT

ISO 9000 is a well-established international standard for quality management systems in most of industries in the world. Since its initiation in 1987, it has become a practical, process-oriented approach to assessing the effectiveness of quality management systems. Being an ISO certification, ISO 9000 assures that acceptable systems, processes and set procedures are in place so that product and service qualities are met. ISO 9000 provides basis for documenting knowledge of processes as training procedure so that the user is familiar with policies and procedures.

Six Sigma certified employee aims at finding and eliminating defects within a given process, reduce wasted time, effort and money on a given process. The projects of six sigma have a continuous control phase and the professionals of Six Sigma use data-driven methods as well as statistics to identify and solve a challenge.

Bottom line: ISO 9000 is better.

ISO 9000 vs Six Sigma: COLLABORATION

ISO 9000 is a platform designed to engage people. It ensures there is participation in continual improvement, evaluate individual performance, enable learning and knowledge sharing, enable open discussion of problems and constraints and learn more about employee involvement. It also allow people to establish relationships considering both the short and long term, share experience, resources, information and plans with other members. It also help members to collaborate on improvement and development activities and learn more about supplier quality and see resources familiar to managing the supply.

Six Sigma is a program designed to reduce mistakes and defects below a standardized rate of 3.4 per million opportunities. It is accomplished by identifying and eliminating causes of variation in business by focusing mainly on development of a clear understanding of customer needs therefore making it a very customer-reliable system.

Bottom line: ISO 9000 is better.

ISO 9000 vs Six Sigma: PRICING

ISO pricing is priced in terms of certification with copies of standards alone costing around $120 or more per copy. The costs include any courses that quality team members or others need, consultants’ fees and auditor’s time. Small organization price might be between $10,000 and $15,000.

Six Sigma pricing is determined by the level of belt acquired. The pricing differ from one institution to the other as the exam cost for each belt is also not the same.

Bottom line: ISO 9000 is better.

Conclusion

When we compare ISO 9000 and Six Sigma in this review, ISO 9000 is better because it is a shell of requirements used to develop the whole business quality management system and uses the 7-part design process of ISO 9000.